Frequently Asked Questions
Everything you need to know about your comfort and our service.
What is the standard shipping timeframe for Pro Breeze products?
Most orders are processed within 24 hours and typically arrive within 3-5 business days depending on your location.
Do your home appliances come with a warranty?
Yes, all Pro Breeze products include a standard 12-month warranty, which can be extended to 24 months by registering your product on our website.
What is your return policy for change-of-mind purchases?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
How do I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email containing a tracking link and unique ID to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Clearpay.
Are replacement filters and parts available for my air purifier or dehumidifier?
Absolutely. We stock a full range of replacement HEPA filters and spare parts in our 'Accessories' section to ensure your devices run at peak performance.