Returns & Exchanges
At Pro Breeze, we want you to be completely satisfied with your home climate and wellness products. If you are not happy with your purchase, you can return your item in its original condition within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to start the process and receive your unique return authorization.
Prepare the Package
Carefully pack your Pro Breeze unit in its original packaging, including all manuals and accessories, to ensure it is protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home collection.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing